About this status page.

How it works

Service health

Service cards show the latest published status for each monitored service. Status information is refreshed automatically and can also be refreshed manually from the main dashboard.

• Operational — the service is operating normally.
• Degraded — performance may be slower or intermittent.
• Outage — the service is currently unavailable.
• Maintenance — planned work may affect availability.

Ownership

Microsoft and PTG services

Microsoft-managed services are reported separately from Progressive Technology-managed services. This helps distinguish Microsoft service notices from issues affecting PTG-managed systems and infrastructure.

Reported status does not replace local troubleshooting or an official service advisory from the relevant provider.

Updates

Incidents and maintenance

Current incidents, planned maintenance and resolved incident history are shown in the operations area of the dashboard. Incident notices include the latest available impact and update information.

Need help?

Contact IT support

If you cannot access a service or need assistance, raise a request with the PTG IT Team.